Jules23's avatar
Jules23
Experienced Cover User
4 months ago
Status:
Open

Adding Bank Details Payment Option to MYOB Online Payment Link

I have had a number of our customers complain that when we email their tax invoice and they receive the MYOB Online Payment link, it only shows here the Payment Options of G Pay, Pay Pal, Credit Card or BPay.  The customer is not realising that they have to click on View Invoice to open our invoice fully to view our bank account details.  Can we have our bank details added to the other payment options, so all payment options are clearly visible/accessible for our customers upon opening their email link. The link gives the payment options (minus our bank account details) and also shows the invoice summary, many customers are not opening their invoice fully and not finding our bank account details easily. 

Many thanks

2 Comments

  • Status changed:
    New
    to
    Open

    Hey Jules23

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.