The payment receipt received by customers when they make an online payment is not in the branding communication style of our business.
It would be great to be able to put our branding, but I know that is not going to happen. It is the wording of the email.
I want to be able to add the words "thank you for your payment". As a small business we value our customers and a simple 'thank you' goes a long way. The impersonal 'payment successful' does not honour the transaction between the business and the customer.
Perhaps a text box can be added to the form where we can enter a global short message to integrate with the form.
Also - we don't pass on the surcharge so I would also like to remove the information relating to surcharges. It is confusing and customer's want to know if they have paid a surcharge because this message is appearing.
Or, potentially, MYOB can have two forms that are attached to the global setting for surcharges, one for users who pass the surcharge on and another for business who do not.