Glen_Perry's avatar
29 days ago
Status:
Already Exists

Emailing Invoices with PDF's attached

MYOB has a setting in the Preferences section under the Emailing tab called "When Emailing Invoices".

 

There is an option you can select which is to have a link in the email to the invoice as well as have a PDF copy of the invoice attached to the email.

 

This is a great feature and I have it as my setting. Only trouble is that the feature doesnt actually work and invoices are emailed with NO PDF attached !!!!

 

I contacted MYOB support and rather than saying this is a bug that needs to be fixed, apparently I need to suggest a product enhancement here so that MYOB might consider if it is worthwhile to fix a feature that already exists but doesnt work...

 

 

 

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator
    Status changed:
    New
    to
    Already Exists

    Hey Glen_Perry

    AccountRight has the ability to attach a PDF copy of the invoice to the email at the time of sending.

    I've been able to confirm with our support teams that they've been able to troubleshoot and resolve your issue with the setting not working as it should. I've closed this idea for now as the feature already exists, if you continue to experience an issue feel free to reach out.