Users would like the ability to email receipts to customers when you receive their payment.
This idea was originally posted 12 years ago with a total of 660 votes and 386 comments.
11 Comments
Its hard to understand why you have not incorporated automated option to email receipts just as you have for invoices. Surely you should be putting this at the top of your priority list given it just makes the whole process more user friendly.
Why hasn't this been implemented already? Are you guys at MYOB OK?
I would have thought 34x likes at the moment on this one would make it pretty popular and something to think about but I might be wrong...
As per previous comments it apparently had more than 660x votes from 12 years ago. Sounds pretty popular to me.
Should be able to email a receipt directly out of AR Desktop. Sure we have been asking for this for about 15 years.
This idea was originally posted 12 years ago with a total of 660 votes and 386 comments.
This idea is now 2 years old, making this older than my first born
By law, receipts must be sent for any payment over $75 and within 7 days. This currently works via MYOB when a customers pays via Card, but not the they pay via Bank Deposit and is reconciled by MYOB. All you would need it when MYOB, automatically matches the bank deposit to the invoice and then when you reconcile it to confirm, the customer receives a similar email, indicating that that have paid the invoice (whether partially or wholly)
I'd like to add to that request and make it that you tick a box, when you receipt the payment and it automatically sends the client the receipt. Now, we either have to go into the receipt button off the Sales screen, find it because it's always at the bottom of a very long list, print it, scan it and then email it OR open the client card, click email, type the email letting them know we got their payment and thanking them and send it, before exiting back to the Receive Payment screen to process the payment. One tick... hey presto... perfect!
We are a not for profit with hundreds of donors that give weekly, fortnightly and monthly. We desperately need this feature otherwise it takes days to send out all the Tax-Deductible Receipts. Please action asap for all of the NFP's that have an enormous job processing TDR's each financial year. Thank you for your speedy attention to this much needed function. You can do this!
We have been asking for years to include email receipts. It can't be that hard to add the feature.
A we are a Non-Profit organisation, we have an obligation to send a receipt for all amounts donated for tax purposes. This would greatly simplify our procedures.
