I use AccountRight mostly on desktop with an ONLINE file. Software has automatically updated to 2026.5. The notes on Backing up and restoring still note that there is an option to enable offline ba...
Status changed:
New
to Closed
Hey jge
Thanks for raising this, I will forward it to the team and make sure that it reflects what is available in the product.
We originally announced the changes to MYOB AccountRight offline mode a month ago, you can find the full post here for more information. Emails also would've been sent to any users that would be impacted by this change in advance to avoid any confusion and allow for preparation.
Please reach out if you have any further questions.
We are also performing offline backups, as we have an audit requirement and will need to provide the tax return file to our auditor.
Even though MYOB is moving towards a fully online platform, maintaining offline backups remains a good practice and is still a useful accounting tool. We can keep an offline backup and when access is required, simply upload the backup file to MYOB online.
If you don't offer differentiated services, then you're no different from other online only software like Xero. We operate multiple entities and are currently paying over $400 per month. Given that level of investment, we would expect additional value and flexibility. Otherwise, why wouldn't we simply move to a lower-cost option like Xero?
This information still states we should be able to do an offline backup. But I no longer have that option.
The option is no longer there because offline backups is no longer an available option in MYOB AccountRight. From 17 June 2026, MYOB AccountRight desktop app (PC edition) will only work with company files stored online. Offline mode will no longer be available, and from version 2026.5 (PC edition) you’ll no longer be able to open, edit or save files stored locally (in My Library or Network Library).
*You'll still be able to view offline backups in previous AccountRight versions for audit requirementsAccountRight desktop isn’t going anywhere. The only change is that your company file will need to be online to receive product and security updates, support, and online services.
How can we download an online backup to our offline backup - we need a physical copy on a storage medium for audit reasons - can you please advise how this can be accessed for our records. Absolutely unacceptable that we can't even choose the way we store our financial records - if internet is not available then we cannot access anything offline.. Is there a workaround that MYOB can deliver ----this is a majpr issue
Hi Amanda - this response doesn't really answer my question. As I noted my file is online and has been for a number of years. I still want the ability to do offline backups. The post you reference above also does not address this issue. I would still like to know why we cannot have offline backups for online files. The snapshot I showed above was given to us when this was first announced and appeared to indicate that we would continue to be able to do offline backups. We have received no notification that this had changed - only realised today with the software update.
Hi Amanda - have discovered another issue regarding not being able to make offline backups. MYOB only gives me entitlement balance information for staff for last financial year and current financial year. If I am doing a final pay and I need to work out if staff have taken LSL when determining their final LSL payout how am I supposed to get this information if my current online file doesn't have it and I don't have an offline back to be able to restore to find the information.
Again it would be good to know if MYOB are taking on board the many complaints being raised.
Keeping an offline backup is just good record keeping - no point having online files only with no backup in case of emergencies no matter how good MYOB says it backups are!
What bs no email received.
