Offline backup

Hi NNA0331,

There’s a fair bit to work through here, particularly with a client migration already underway. At the moment, offline backups aren’t supported in the same way they were before. What you can do is complete an offline backup by installing and opening Server Edition, or by using PC Edition 2026.4. The only version where this isn’t possible is PC Edition 2026.5.

Cheers,

Princess

Hi NNA0331,

Just to add another option here — I’m connected with MyDataXport, so being upfront about that.

It doesn’t produce a MYOB file that you restore back into AccountRight, so it’s not a replacement for MYOB’s own backup/restore process.

Where it may help is if you’re mainly trying to get the client’s records and attachments out before or during the move. MyDataXport exports available MYOB data and attachments into the client’s own cloud storage, like Google Drive, OneDrive or Dropbox.

That way they still have a searchable copy of things like invoices, bills, transactions, contacts and attachments outside the live MYOB file, which can be useful for audit history, record retention or future reference after the migration.

You can run a sample export first as well, so you can see what’s available before doing the full export.

It’s listed on the MYOB App Marketplace here:

https://www.myob.com/au/apps/mydataxport

Website is here too:

https://www.mydataxport.com

Might be useful if the issue is keeping access to the records and attachments, rather than needing a MYOB file that can be restored.

Only thing achieved by removing offline backups is another push for MYOBs ever increasing slide into irrelevance for Australian Businesses 

I access 3 company files 99% of the time online, but wish to keep backups offline for security and future reference 

With MYOBs Disgraceful record of support and retrograde progress, how could I ever trust them with MY company back up files only being kept online 

Please at least try and do at least one thing right and restore the offline back up option