I use AccountRight mostly on desktop with an ONLINE file. Software has automatically updated to 2026.5. The notes on Backing up and restoring still note that there is an option to enable offline ba...
Hey jge
Thanks for raising this, I will forward it to the team and make sure that it reflects what is available in the product.
We originally announced the changes to MYOB AccountRight offline mode a month ago, you can find the full post here for more information. Emails also would've been sent to any users that would be impacted by this change in advance to avoid any confusion and allow for preparation.
Please reach out if you have any further questions.
Hi Amanda - have discovered another issue regarding not being able to make offline backups. MYOB only gives me entitlement balance information for staff for last financial year and current financial year. If I am doing a final pay and I need to work out if staff have taken LSL when determining their final LSL payout how am I supposed to get this information if my current online file doesn't have it and I don't have an offline back to be able to restore to find the information.
Again it would be good to know if MYOB are taking on board the many complaints being raised.
Keeping an offline backup is just good record keeping - no point having online files only with no backup in case of emergencies no matter how good MYOB says it backups are!