jge's avatar
jge
Experienced Cover User
4 months ago
Status:
Closed

Offline backups - why have they stopped?

I use AccountRight mostly on desktop with an ONLINE file.  Software has automatically updated to 2026.5.  The notes on Backing up and restoring still note that there is an option to enable offline backups for ONLINE files.  However with the update this option has gone.  WHY?? I want to have an offline backup of my MYOB file as a record of a point in time.  Especially when BAS is lodged and EOFY.  There has been no mention of this option going as part of pushing everyone to have ONLINE files.  

 

MYOB please advise ASAP

 

 

22 Comments

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  • Naomi001's avatar
    Naomi001
    Member
    14 days ago

    I have multiple Bookkeeping Clients. The inability to save an Offline Back-up's from Myob, regardless of the program has not only left myself (I have had an ongoing tech issue with Myob since 2024 that is still unresolved) and my Clients frustrated but also worried that when required, the back-ups will not be available as Myob has a lot of glitches regardless and you never listen to what your customers want. Hence things the silly short-cut boxes. Are the people implementing the changes actual users or just back-end tech trying to keep themselves relevant?

  • j9e's avatar
    j9e
    Contributing User
    14 days ago

    Is MYOB reinstating users being able to backup on our own servers?  Are they listening to the users?  I don't understand why they would take that away?