Can we please have offline backups back? I don't like the idea of having everything in the cloud and having no control whatsoever over MY datafile.
AmandaMYOB​ This answer is not correct. We are using an online version of AccountRight desktop, yet we have no access to a non MYOB cloud back up facility but we did last week. It is not acceptable that there is no user control of the backup. It's useless MYOB having both the original data in the Cloud and the backup in the same Cloud. If it crashes or is hijacked, we lose both. We always do a weekly backup to our own Dropbox and we do manual backups for each milestone date (eg EOFY), to that Dropbox. We want the capacity to have our own copy somewhere separate. It's not rocket science and it's a huge risk to your clients. You leave yourselves open to a massive claim against you, if a large number/ all clients lose the original and the backup.
Our payroll data held in the Cloud by MYOB was hacked a number of years ago. There is insufficient confidence that you can guarantee our data, so we want our own copy. None of your clients should be happy with this change. You took it away in April and brought it back. You need to bring it back again now. It's our data... we have the right to hold a copy anywhere we want. Please advise when this will be rectified.
The change to the log in, through the browser is also a pain in the backside. We never use the browser, so it just adds extra steps to our morning log in and I'm pretty sure there are lots of other clients in the same boat.