Can we please have offline backups back? I don't like the idea of having everything in the cloud and having no control whatsoever over MY datafile.
Hey lisadgs
You can restore backups from your AccountRight software! When you restore an online backup, your current online company file will be replaced with the backed up version. This can't be undone. More information is available on this page.
You wouldn't need to request a backup as you have all the functionality from the software to be able to view and restore previous backups. AccountRight backs up online company files that have had changes in the previous 7 days. It means you can relax knowing we're saving regular point-in-time versions of your online company file that you can roll back to if needed. You can also manually create online backups whenever you like and name them appropriately. These will be accessible along with the automatically created ones which you can restore when necessary. You will not be able to open up multiple backups at the same time.
Hope this helps!
Hi AmandaMYOB
I was under the understanding - you can't restore a backup over the top as it will muck up the bank feeds. This is why it has been requested we have another environment to be able to restore backups into - without damaging/affecting the live data
Hey jenniek
Your bank feed connection will still continue even if you've restored an online backup.
The restored file only contains bank-feed transactions that existed when that backup was taken; newer transactions may need to be downloaded again. After restoring, you can click on Banking > Get Bank Transactions and reconcile any transactions that appear.