Offline Backups

Thankfully this isn't an everyday occurrence, but there have been times when I've needed to open both the current data file and a backup copy to compare transactions line by line and identify where something went wrong.

A few questions regarding the removal of local backups:

• As things stand today, is the only way to access a backup data file through MYOB Support?
• What happens if we need access to multiple backup copies to investigate an issue over a period of time? For example, if we needed to review backups spanning a month, would they all be provided at once, or would we need to submit a separate request for each backup version? In other words, request the latest backup, then the next one, and so on.
• When a backup copy is restored, will it be possible to open that file at the same time as our current live data file for comparison purposes?
• If we are relying solely on MYOB's 7-day backup retention, and a worst-case scenario occurs requiring a rollback, does that mean we could potentially lose up to seven days' worth of data entry?

I'm keen to understand how these scenarios would be handled in practice, particularly for troubleshooting and recovery situations where access to historical versions is critical.