Marlyse's avatar
Marlyse
Trusted Cover User
1 month ago
Status:
Closed

Offline Backups

Can we please have offline backups back?

I don't like the idea of having everything in the cloud and having no control whatsoever over MY datafile.

 

16 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 month ago
    Status changed:
    New
    to
    Closed

    Hey Marlyse

    The offline version of MYOB AccountRightdesktop is built on technology that no longer meets today’s performance standards and we have no plans to bring offline backup functionality back.

    Moving online will:  

    • Improve performance, reliability and security, such as 2FA and regular online back-ups  
    • Ensure MYOB AccountRight is built on current, supported technology  
    • Deliver faster and more frequent improvements, including stronger AI capabilities  
    • Align with industry best practice and evolving needs of our customers   

    Our focus is shifting to investing in our next generation of online products and modern technology that reflects the evolving needs of our customers, delivering solutions that save time, increase efficiency, and improve collaboration between small businesses and their advisors. 

  • Mydataxport's avatar
    Mydataxport
    Contributing User
    17 days ago

    Hi Marlyse​ MichelleJFD​ jenniek​ Tony_Hogan​ Veejays​ 

     

    This is one of the reasons we built MyDataXport.

     

    It does not bring back MYOB’s offline backup function and it does not create a MYOB restore file. MYOB would still remain your live accounting system.

     

    What it does provide is an independent export of your MYOB data and attachments into cloud storage you control, such as Google Drive, OneDrive, or Dropbox.

     

    So, rather than relying only on MYOB’s internal online backups, you can maintain your own separate archive of the business records outside MYOB. That can be useful for record keeping, audit history, EOFY snapshots, migrations, or keeping access to historical information if a subscription changes later.

     

    Disclosure: I’m connected with MyDataXport. It is listed on the MYOB App Marketplace here:
    https://www.myob.com/au/apps/mydataxport

     

    More information is here:
    https://www.mydataxport.com

  • RHINO18's avatar
    RHINO18
    Experienced Cover User
    13 days ago

    Yes once again MYOB proving they can slide further and further from being relevant to any business in Australia 

    it is my company file and i expect to be able to back up for security purposes 

    With MYOBs Disgraceful track record how could i ever trust them to keep online back up only secure or available 

  • RHINO18's avatar
    RHINO18
    Experienced Cover User
    13 days ago

    O

    Only thing achieved by removing offline backups is another push for MYOBs ever increasing slide into irrelevance for Australian Businesses 

    I access 3 company files 99% of the time online, but wish to keep backups offline for security and future reference 

    With MYOBs Disgraceful record of support and retrograde progress, how could I ever trust them with MY company back up files only being kept online 

    Please at least try and do at least one thing right and restore the offline back up option

  • jenniek's avatar
    jenniek
    Ultimate Partner
    12 days ago

    remember - Xero doesn't do this. At least MYOB are doing online backups - but I too would like to see the ability to download them.

  • Marlyse's avatar
    Marlyse
    Trusted Cover User
    11 days ago

    This is why I haven't moved my clients to Xero - no backups.  Most people need to save a backup after each financial year completed.  A snapshot in time.  Online files now can be "manipulated" going years back.  Clients forget to turn on the audit trail feature and then what?

    MYOB keeps on backing up over files so there will be no way to open a backup from 30/6/2026 in the future.