Reduced Functionality vs Price Increase

So tell us, where should we go to give our feedback with regards to what feels like an unreasonable price hike? In addition, why do I need and why should I fund all your 'great changes' when all I'm after is basic and tax compliant accounting software?

In less than 2 years, MYOB has gone from $170 a month to $210!!!  Pretty major increase considering quality of service.

10% increase for us, criminal!

Agreed!

I’ve been hanging on to myob even though competitors are much better. The more they increase the cost, the pain of moving will be worth it.

Hi Mike_MYOB​ I totally disagree that this is not a 'service suggestion' - the very heart of this argument is that you are decreasing the service for many of us who have been using MYOB for 20 plus years - not everyone can 'verify' their business - provide the service in line with what you are charging - simple.

So true Natey_T, on both points

Hi PalletcoSA​ , reducing the subscription price for customers who do not complete the Secure invoicing verification has already been discussed in other threads. 

Customers can verify and continue to use the service, or manually send themselves if they do not verify.

As for the increase, these occur annually and are essential for MYOB to continue to develop, innovate + ensure the ongoing compliance and stability of our software.

You can see all of the great changes that came out in 2025 here and we will continue to deliver through 2026

This idea will be closed as it is not a product or service suggestion

Hi kgordon​, ensuring that our software keeps up to date with ever evolving compliance regulations is significant in itself, but on top of this, we are always working to ensure we can help our customers save time or money to help their businesses start, survive and succeed.

One option could be to review whether we have a different package that might suit your needs better, or whether there are any features in your current subscription that you aren't using to their best potential, you can get in touch with our team by visiting myob.com/contacts/sales