BJ3's avatar
BJ3
Experienced User
4 months ago
Status:
Closed

Reminders List - showing items not due

AR Plus Desktop

Reminders list is showing items that are not yet due.

 

Example:

Recorded a transaction yesterday.  Recur annually and remind 31 days in advance.

Next years is already showing in the list.

If I mark "Remind When Due" it will not come up 31 days in advance.

Can you advise how to fix this bug at my end if possible or get it sorted in an update soon?

 

 

1 Comment

  • Status changed:
    New
    to
    Closed

    Hey BJ3

    If you haven't already, would be best to reach out to our support teams for this one. We can take a deeper look and troubleshoot further. Would recommend raising a case from your My Account dashboard, step by step instructions can be found on this page.