johnagha11's avatar
johnagha11
4 months ago
Status:
Done

Remittance not allowing to Email multi suppliers

Just after the current update when clicking print / email remittance Advice - it no longer allows you to select all suppliers in the Email section ? it does in the print section but this looks like a...
Purchases
AmandaCL's avatar
AmandaCL
MYOB Moderator
4 months ago

Hey everyone Helen_S eljr27 Lazzcorp Bron56-work2Amanda JOJO024 

We've made some changes to to resolve this bug. If you receive a prompt to update, make sure you do so, this will allow you to send to multiple suppliers again.  Feel free to reach out if you have any further questions! 

jge's avatar
jge
Experienced Cover User
4 months ago

Hi - I use desktop version SE.  I am using 2024.10.1.6.  I was having this issue last week.  This morning I logged onto my online file and NO option to upgrade and the issue is still there.  Please advise how I can force an update to fix this.

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator
    4 months ago

    Hey jge 

    This help page has more information and instructions on how to upgrade your AccountRight network. Hope that helps, feel free to reach out if you have any further questions!

    • jge's avatar
      jge
      Experienced Cover User
      4 months ago

      Hi - i followed this link and got the message that the software was up to date.  

      But I still have this error - please advise

       

    • jge's avatar
      jge
      Experienced Cover User
      4 months ago

      This is my software release details:

       

      • AmandaCL's avatar
        AmandaCL
        MYOB Moderator
        4 months ago

        Hey jge 

        Can you attempt to uninstall and reinstall the software please? Let me know if the error message persists