Allowances and ATO Reporting
We're looking for explanation for why some of our allowances suddenly stopping being captured via ATO Reporting?
It was suggested by support to changing ATO Reporting Category to 'Gross Payment', but this is not a satisfactory solution as far as we're concerned.
I can confirm this has been a recent event, as previous pay-runs were working as intended. We have been using STP for a number of years without any issues, so to suddenly be faced with these glitches, doesn't inspire confidence.
Is there a way of addressing the imbalance it has created, without changing to a reporting type that doesn't reflect the pay item?
Hi Mode,
Thanks for confirming those checks. If the YTD Verification Report doesn't match the Payroll Summary Report, this is because the YTD Verification Report only includes wages reported as Gross Payments. In the EOFY finalisation tab, select the three dots next to the employee's name to open the Individual Summary Payments. This shows the breakdown of other pay items, such as allowances, that aren't reported as Gross Payments. If you add the Gross Payments YTD figure to the amounts shown in the Individual Summary Payments, the total should match the Payroll Summary Report.
The individual employee YTD summary is based on the payroll information in MYOB used for STP reporting, rather than being a separate figure pulled from the ATO. If the figures still don't match after checking this, reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so we can further look into it.
Regards,
Sai