Hi - I use desktop version SE. I am using 2024.10.1.6. I was having this issue last week. This morning I logged onto my online file and NO option to upgrade and the issue is still there. Please advise how I can force an update to fix this.
Hey jge
This help page has more information and instructions on how to upgrade your AccountRight network. Hope that helps, feel free to reach out if you have any further questions!
- jge25 days agoExperienced Cover User
Hi - i followed this link and got the message that the software was up to date.
But I still have this error - please advise
- jge25 days agoExperienced Cover User
This is my software release details:
- AmandaCL25 days agoMYOB Moderator
Hey jge
Can you attempt to uninstall and reinstall the software please? Let me know if the error message persists
- jge25 days agoExperienced Cover User
I have done that and the error is still there. Below is are the options i have under my.myob for software to download - I am choosing Server Installer
Once installed - this is showing under my Help re version:
I note someone mentioned the update was in 10.1.9 but I don't seem to have access to that software update.
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