johnagha11's avatar
1 year ago
Status:
Done

Remittance not allowing to Email multi suppliers

Just after the current update when clicking print / email remittance Advice - it no longer allows you to select all suppliers in the Email section ? it does in the print section but this looks like a update glitch that needs to be fixed 

 

25 Comments

  • jge's avatar
    jge
    Experienced Cover User
    1 year ago

    Hi - did that and did not fix the error.  Below is the build number from the server edition you had in the above link - does not appear to have changed from the build number I previously had.

     

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago

    Hey jge 

    I'd recommend following the steps to ensure automatic updates are available on your network as well. Normally if you redownload AccountRight from our website and there's a newer version available, you'll be prompted to upgrade it. Detailed instructions can be found on this page. 

  • jge's avatar
    jge
    Experienced Cover User
    1 year ago

    Hi Amanda - i ended up fixing it by using the PC software edition. We were using the server edition because of when we used to keep the datafile on a server.  But that system ceased a few years ago.  We now have an online data file and it is only me that accesses it, so i uninstalled the server software and installed the PC software just on my workstation and it has all worked and i can send multiple eft advices.  Thanks for perservering with me to fix!

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago

    Hey jge 

    All good, here to help! Glad to hear you've been able to resolve it! 

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago

    Hey Lazzcorp 

    Really glad to hear it! Thank you for your patience, we really appreciate it.