I am shocked and disappointed account right does not have the ability to send invoice reminders on a continuous basis if the invoice remains outstanding. The schedule configuration sends the invoice ...
Thanks Chris I am aware of these options BUT these reminders are not continuous they only send as one off, if the invoice remains unpaid the reminder does not get re emailed.
For example, the reminder has been set to be 30days post invoice date, and the invoice is 90days overdue it will not send a reminder every 30days until the invoice is paid.
Thanks Jodie for your feedback
Recommend using monthly customer statements as well. These can be emailed at any time, but often used monthly
Unfortunately emailing a monthly statement to our corporate clients does not work, we are required to send individual invoices providing specific reference numbers for the individual invoice on an email not as a group.
Sending reoccurring emails for outstanding invoices would not be a unique request most businesses chasing outstanding debts would be doing this, manually performing this task for the large numbers of invoices is not best practice/time effective knowing we are using a program that should be supporting the basics.