LoganK's avatar
LoganK
Member
8 months ago
Status:
Open

Adding hyperlinks to invoice emails

When sending emails from MYOB, it would be extremely useful to have the ability to insert our own clickable hyperlinks in the email body. For example, I could include a link for customers to leave a Google review.

This doesn’t seem like it should be a major development task, as the automated MYOB emails already contain multiple hyperlinks. If those can be included by default, it makes sense that users should be able to add their own customized links as well.

7 Comments

  • I can almost guarantee that they'll close this post in a couple of months stating 'there was not enough demand for this feature, so we' ll forget about it". 

  • Lavinia9's avatar
    Lavinia9
    Member
    1 month ago

    Yeah, MYOB are really leaving us out in the cold here. It's such a simple thing they could enable but for some reason they choose not to. 

     

    I hope to see some action soon from the myob team. 

  • Google review nowadays is so much important especially we are on service line. I do also need to include photo of premise service before and after for client instead of uploading while lots of photos in invoice. With HTML link limitation in email is way to annoying. 

  • MYOB_LT_User's avatar
    MYOB_LT_User
    Experienced Cover User
    1 month ago

    Hi Team,

    Just checking if there’s been any progress on this idea.

    Supporting hyperlinks/HTML messages would be a great enhancement - this shouldn’t be too difficult to implement, right? AmandaMYOB​ Genreve_S​ 

  • I just created a brand new thread for this exact request, then went back and left a note linking to this one so the mods can delete mine. I want to be able to add a link to our Google review page at the bottom of our email signature as well, which I have set up in the Email Defaults tab under sales settings.

     

    So +1 vote from me, would really like to see this implemented.

  • Deb71's avatar
    Deb71
    Experienced Cover User
    8 months ago

    I agree with LoganK​.  I have been attempting to do this for so long and keep checking periodically if MYOB have created this very simple feature.  Even to have a link to our website and payment platform seems like basic capabilities that should have been integrated years ago.

  • Status changed:
    New
    to
    Open

    Hey LoganK

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.