When going to Sales > Invoices > … and selecting any of the three Reports, the system redirects to the Home page instead of opening the selected report. Looks like all three links are currently brok...
Hi AmandaMYOB, have just tried clearing the browser cache on both Chrome and Edge, the 2 platforms i regularly use for MYOB Business Online, and again both links take me back to the Dashboard instead of to the reports listed.
Cheers, Ben
Thanks for getting back to me theguysthat. Are you clicking on a bookmarked link when you experience the redirect back to the main dashboard?
Yes, I have MYOB Business Online bookmarked in both, rather than typing the URL each time I need to access it multiple times a day.
I just deleted the bookmarks, cleared the cache, and then tried accessing the 3 reports through the elipsis in both the Invoices and Quotes pages again, and it takes me back to the Dashboard again on both browsers.Hey theguysthat
Thanks for getting back to me. You should be able to view your reports from the Reporting tab, do you run into an issue opening them from that window? Please get in touch with our support teams for assistance, we can take a deeper look and help determine the cause and appropriate fix. You can do this by raising a support ticket via your My Account dashboard.