Howdy, I've just received the email saying we will now be logged out of MYOB if we don't use it for 20-30 minutes, then we have to manually type in our email address and password - again. While...
100% agree. We have 70 people, and other than payday i might use MYOB for 2 hours out of the day. However, the PC is not unattended. I am sitting at my desk, doing other work on my computer.
When i walk away or am inactive, my PC locks itself after a few minutes, so I don't then need MYOB locking up as well.
I do hope MYOB allows us to disable this "inactivity feature" for the desktop version.
I can't imagine that the bulk of your customers are using MYOB for 8 hours a day.
It's already annoying enough that we now need to sign in every day.
We’ve been shut down Roger, MYOB still not listening to their customers.
Can't believe they've shut down this post so quickly - maybe because is another DREADFUL idea.
I too have a small business and I'm up and down from the PC the whole time I'm working - 2 factor authentication was becoming enough of an annoyance and now we have to do this ..... EVERY 20 Minutes.
MYOB is quickly becoming unworkable - changes for no good reason and absolute overkill on security.
Please consider extending it to a minimum of 1 hour preferably two.
And, maybe just maybe - start listening to your users
I also want to confirm, that the inactivity timeout does not require 2FA
This is a login only requirement and you will need to do your email and password.
IF you are inactive between 20-30mins. It is not something that will be prompted every 20minutes if you are active in the software as your comment indicates
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