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zero77
Experienced User
25 days ago
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Status:
Closed

Invoices reminder sent to the wrong email

Since the default invoice email address has been changed to invoices@apps.myob.com

 

One of my customers keeps receiving invoice reminders not belong to them, please check your system. 

 

I've checked my contacts details which are all correct. 

 

Thank you

Accounting
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Since the default invoice email address has been changed to invoices@apps.myob.com

 

One of my customers keeps receiving invoice reminders not belong to them, please check your system. 

 

I've checked my contacts details which are all correct. 

 

Thank you

","body@stringLength":"445","rawBody":"

Since the default invoice email address has been changed to invoices@apps.myob.com

 

One of my customers keeps receiving invoice reminders not belong to them, please check your system. 

 

I've checked my contacts details which are all correct. 

 

Thank you

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Invoices reminder sent to the wrong email - Status changed to: Closed","moderationData":{"__ref":"ModerationData:moderation_data:890541"},"body":"

Hey zero77

\n

I've sent you a private message to get some more details! I'd also recommend raising a support ticket from your My Account dashboard if you haven't already so the team can take a look into it for you. 

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