HethMaulgue's avatar
HethMaulgue
Experienced User
8 months ago
Status:
On Hold

MYOB generated Unpaid invoice summary emails

It would be great if the title of the system-generated email in respect of the above which MYOB sends out could be edited the same as the reminder email titles can be.

At the moment they are sent out with the subject line "Your new statement from... *Company name*" which leads to me receiving replies from customers asking why they have been sent a link (which doesn't always work for them) and not a .pdf copy of their statement.

The unpaid invoice summary is a great initiative but the title the email is being sent under is confusing and I for one would appreciate being able to change it.

Have a happy day! Heather

2 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    29 days ago
    Status changed:
    Open
    to
    On Hold

    We are changing this idea's status due to low community engagement (comments and votes) over the last six months. The idea remains in our developer backlog, but will be prioritised for review if it receives more votes.

  • Status changed:
    New
    to
    Open

    Hey HethMaulgue

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.