MYOB, please do better.
The new invoice screen is incredibly frustrating and inefficient. Only being able to see 2–3 invoices on the screen at a time means having to constantly scroll just to find and review invoices.
For anyone who uses MYOB every day, this adds unnecessary time and makes a simple task much more cumbersome than it needs to be. The previous layout was far more practical for quickly viewing and managing invoices.
Please listen to your customers and consider improving the layout so we can see significantly more invoices on the screen at once.
Everyone, please provide feedback directly to MYOB as well. If enough customers speak up, hopefully they’ll listen and make this better.
- Lea5019 days agoExperienced User
This is the response I received from feedback at MYOB
Thank you for taking the time to share this feedback with us around Invoices page header.
We appreciate your feedback and have raised the item with our enhancement review board for consideration. As you can appreciate, we manage a significant number of compliance-driven and high-priority development requirements alongside feature enhancements.
Beyond these mandatory commitments, potential enhancements are assessed based on implementation effort, overall impact, and alignment with our broader roadmap. While this allows us to evaluate ideas carefully, we’re unable to commit to whether or when this particular enhancement may be delivered.
We value your input and will ensure it remains part of our ongoing review process.
Regards,
Paul
The MYOB Team- Marc-H19 days agoExperienced Cover User
This is unacceptable as a response.
These are not ideas or requests - its a complaint about advertising that has been added to the dashboard.
Why is it so hard to get a straight acknowledgment of such.
From what ive read it has been resolved on account right, so ?
- Lea5019 days agoExperienced User
I agree with this. The response from MYOB completely misses the point of the feedback.
The generic “we’ll consider this as an enhancement” response is not an appropriate response to a complaint about the terrible layout. I think we all need to keep emailing feedbackatMYOB.com with our complaint.
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