Sjacob's avatar
Sjacob
Member
1 month ago
Status:
Open

Online Payments: Part Payments

We would like our customers to be able to make part payments on their invoices when paying with their credit card instead of having to pay the full amount as is currently the case with Online Payments.

Currently MYOB suggests creating different invoices for the one service to allow for partial payments. However, most of our customers pay our invoices in instalments that they opt for. For example, we have one customer paying off a $5,000 invoice in weekly $200 instalments. This creates a huge amount of extra work for us if we have to break every invoice into part payments for individual customers! 

We are going to be having this issue more frequently after October. Once we can no longer pass on the credit card surcharge, most of our clients will opt to pay by credit card using online payments. Please fix this before October!

1 Comment

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    14 days ago
    Status changed:
    New
    to
    Open

    Hey Sjacob

    Thanks for your idea! We'll be sharing this one with our product teams and have updated the status to open for other members of our community to vote and add weight to your idea.