givenslawns's avatar
1 year ago
Status:
In Progress

Tax Code Does Not Exist, Please Help!

Tax code does not exist error showing up after trying to save a duplicated invoice. This is essential to make invoicing efficient.

4 Comments

  • AccountingWorks's avatar
    AccountingWorks
    Member
    1 month ago

    Thanks for the workaround, but this did not work for us as "I charge freight on sales" was never ticked in the first place.  (have tried ticking and then unticking etc.)

    After 3 years and many users raising this issue it would be good if MYOB could come up with a better solution.  It might be better to remove the duplicate option if it doesn't work.

  • Status changed:
    Open
    to
    In Progress

    Current workaround available: 

    Click into Linked Accounts, untick the freight account for "I charge freight on sales." save.

    Put it back on, save again. Should no longer experience the same error going forwards.

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    1 year ago
    Status changed:
    New
    to
    Open

    Hey givenslawns

    Thanks for taking the time to raise this, I've forwarded this to the team for further investigation. Will aim to keep you updated here.

    Cheers, Amanda.