Bank Feed application form never received

[Rinaland]

Hi

We applied for a bank feed application form quite sometime ago and never received the email. So we are stuck as MYOB won't let us apply for the feed again and the status says 'awaiting application form'.

Cheers

Amanda

[Tracey_H · Accepted solution]

Hi @Rinaland 

Thanks for your post. When the Bank feed status is Awaiting application form it means that we have not received the application. You will need to reprint and submit the form. Instructions for reprinting the application form are in this Help Article: Manage bank feeds

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[Rinaland]

thank you