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Missing Bank feeds (24/06/2022)

Komal_S
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MYOB Moderator
MYOB Moderator

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Missing Bank feeds (24/06/2022)

Hi everyone


Product: AccountRight (AU, NZ)


We are aware that clients are experiencing delays when attempting to retrieve their latest bank feed transactions. Our team is looking into the cause right now and we realise how important it is to resolve it as quickly as possible.

We apologise for the inconvenience and thank you for your patience during this time

To receive an email notification on the current status do select Subscribe (top right) to this post.

Kind regards,
Komal

MYOB Community Support

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2 REPLIES 2
Steven_M
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New Zealand
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Re: Missing Bank feeds (24/06/2022)

Hi Everyone

Thanks for your patience, especially at this time of the year.

Just a quick update to let you know current attempts to resolve this situation have been unsuccessful and our teams are continuing to work on it to resolve it as soon as possible. We'll have further updates when they come to hand.

Kind regards,
Steven

MYOB Community Support

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Komal_S
MYOB Moderator
7,341 Posts
MYOB Moderator
MYOB Moderator

7,341Posts

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Accepted Solution Solved

Re: Missing Bank feeds (24/06/2022)

Hi Everyone


The issue has been resolved and the bank feeds should now be delivered to the client files. 

 

If you are having problems, please do start a new post and we'll be happy to help.

Kind regards,
Komal

MYOB Community Support

Online Help| Forum Search| my.MYOB| Download Page

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