RECONCILIATION

[morta]

HAVING MAJOR BANK RECONCILIATION PROBLEMS. HAVE SPENT HOURS TRYING TO FIX. REPORTS ARE TOTALLY INCORRECT. NEEDED TO UNDO AND MAKE JOURNAL ENTRIES FOR LAST 9 MONTHS, JUST TRYING TO BE ABLE TO RECONCILE. 'GET YOUR ACT TOGETHER MYOB' A USER SINCE INCEPTION, BUT PPROBLEMS KEEP OCCURING. STOP UPDATES, JUST FIX ALL THE PROBLEMS THAT ARE THERE FIRST

[Tracey_H]

Hi @morta 

Typically accounts will become unreconciled if changes are made to previously reconciled transactions. Changing a reconciled transaction will cause it to become unreconciled which will create the out of balance. I'd recommend going through the Help Article, Resolving out of balance bank reconciliations, to find and fix the cause of your problem.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

[morta]

This has nothing to do with it. There is a glitch somewhere, I unreconciled 18 months to try to find the error. It ended up with NO ERROR ON MY SIDE. EVERYTHING WAS ENTERED AND RECONCILED CORRECTLY, MYOB SIMPLY SHOWED ABOUT 30+ ENTRIES AS UNRECONCILED. NEEDED TO DO JOURNAL ENTRIES TO COMPENSATE.

NOT GOOD ENOUGH

[morta]

I have just undergone another Bank Reconciliation for the end of Jan. It reconciled correctly after last weeks DEBARKLE. i just checked the Reconciliation Report, it is COMPLETLY WRONG, IT MATCHED NOTHING AT ALL.

SORT THIS OUT MYOB

[Tracey_H]

Hi @morta 

If previously reconciled transactions have become unreconciled it means they have been changed in some way, this causes them to become unreconciled. In this situation, you would need to undo and re-do the reconciliations. Before undoing any reconciliations I would recommend following the steps under To check where the out of balance occurred in the Help Article Resolving out of balance bank reconciliations.

If the transactions have never been reconciled, they have been entered after the reconciliations were completed. In this situation, you would need to look into those transactions to find out why they were recorded and if they have been posted to the correct bank account.

Recording general journals to reconcile bank accounts is not recommended as this will create further issues.

If you need further assistance feel free to send me screenshots by private message.

[morta]

Your answers may be correct, but not in this case. I've been dealing with MYOB Reconciliations since MYOB came into being. The reports are incorrect. 

[Tracey_H]

Hi @morta 

Please send me screenshots by private message so that I can assist further.