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September 2020
September 2020
Hi , It seems my bank rec does not balance. followed the help steps, but something is not right. thoses instructions dont add up, ? My previous month is all balanced . Aug does not. How can i correct this please.
thank you,
Stone
Solved! Go to Solution.
September 2020
September 2020
Hi @STONE
Thank you for your post. Can I please confirm if the Help Article you are referring to is: Resolving out of balance bank reconciliations? Have you checked:
Did you select, by mistake, a transaction that didn’t appear on your bank statement? If yes, you need to deselect this transaction.
If you have followed the above steps and August is still out of balance, please let us know and we will investigate further for you.
Kind regards,
Jesh
MYOB Community Support
September 2020
September 2020
Hi Jesh, thanks for your reply. Yes , all the other months balance. AUG does not. I have doen bank rec s before. can you suggest anything else please ?/
thanks
September 2020
September 2020
I recently clossed off a year. will this have casued an issue. ??
September 2020
September 2020
it seems something is wrong with MYOB. as previous bank recs do not balance. And nothing was touched, as i am the only user of our file ? please help. thanks
September 2020
September 2020
these steps are wrong ..., it does not say to select the bank account only. when i do this, it just brings up the printed report screen. ?? is this correct ??
thanks stone.
If no reports balance it is possible you have changed your account opening balance. You might need to restore an early backup to check the account's original opening balance.
September 2020
September 2020
hi Jesh , thanks for your help. It all balnaces now. cheers
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