fraudulent transactions

[Mel7070]

Hi

We processed a visa transaction through spend money and reconciled the account.  The following month, the bank refunded the spend due to it being fraudulent.  How do we record the returned funds? 

[Princess_R · Accepted solution]

Hi @Mel7070,

Thank you for your post.

In response to your query about recording the returned funds due to a fraudulent transaction, you can handle this by recording it as a "Receive Money" transaction. This will allow you to allocate the refunded amount to the correct account, effectively accounting for the movement of money.

Feel free to create a new post again if you need further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess