Duplicate Journal Entries on Import
Hello, We have a billing system that is seperate to AccountRight and each day we hve a journal batch that is created that we import to bring those transactions into AccountRight. We have had instance...
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Hi Komal
The files are manually imported using the File->Import/Export Asissitant. I've attached an example file.
thanks
Karen
Hi KarenP1
We have investigated your import file and there are duplicate records in the import file itself due to which duplicate records are being imported. Please clean the import file and ensure one transaction ID is only entered once and you will be able to import succesfully.
Feel free to post should you have further queries.