Forum Discussion

HelenSt12's avatar
HelenSt12
Contributing User
4 years ago
Solved

Online account access from home.

Last year I finally worked out how to work from home with the MYOB Account Right program, or at least I thought I did. I think I have done something wrong. My desktop icon does not have SE in the b...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi HelenSt12 

     

    If your file is online and in version 2021.1, please try installing AccountRight 2021.1 on your home computer from our downloads website. This is because the link to upgrade does not work from within the software at times but software installation should work from the downloads website without any issues. 

     

    Let us know how you go on. 

Komal_S's avatar
Komal_S
MYOB Moderator
4 years ago

Hi HelenSt12 

 

If your file is online and in version 2021.1, please try installing AccountRight 2021.1 on your home computer from our downloads website. This is because the link to upgrade does not work from within the software at times but software installation should work from the downloads website without any issues. 

 

Let us know how you go on. 

  • HelenSt12's avatar
    HelenSt12
    Contributing User
    4 years ago

    Thank you Komal,

    It took me a while to navigate my way around the downloads but I finally found what I was looking for and downloaded the new 2021.1 onto my home computer. I have closed MYOB and reopened our file and it works. 
    Thank you so much for your prompt answer.

    Kind Regards

    Helenst