Forum Discussion
Hi, cranetrucks. Thank you for your post here in the Community Forum.
We're grateful for the document you've shared outlining your concerns. Upon review, it appears you're utilizing AccountRight, and it's an online file. Is this correct? If so, have you attempted to log into your MYOB AccountRight software? It appears you're accessing it via the web interface.
Sign in from AccountRight's Library Browser window (accessible by clicking Open from the Welcome window), or from the Services > Sign in to AccountRight Live menu.
Please remember that, your MYOB account (My Account) details were set up when you registered AccountRight, or accepted an invitation to work online. If you can’t remember your password, click Forgotten your password and we’ll help you out.
Let me know if there's anything that I can assist you with and I'll be happy to help.
If I'm able to help you today, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Hannah
Hi Hannah
No, I mainly use the desktop version however our accountant uses the online version.
I updated the version yesterday and the issues seem to have rectified themselves.
Hopefully that has fixed the issue.
Thanks
Lynne