Forum Discussion
Hi
I am still encountering problems. MYOB is taking ages to load and then when it finally comes up with the sign-in email field after a while this then takes me straight into the file. When I click on the file I am working on to open it then reverts to asking for the email again and then this distorted screen comes up :
I have tried clearing cache as previous advised.
Hi
That's the screen I was getting too. As I said to Hannah, I've upgraded the file and yesterday and today I seem to be able to login without issues.
- Hannah_V2 months agoMYOB Moderator
Hi, cranetrucks. Thank you for letting us know that you are now able to login without any issues.
Let me know if there's anything that I can assist you with and I'll be happy to help! If none, I will now close this thread. Please don't hesitate to reach out if you require assistance in the future.
Best regards,
Hannah
- officefluren2 months agoUser
We are having the same issue. 3 users, all using desktop version. 1 user now unable to logon at all, 2 users, it takes 3 attempts. It was updated last week and all unable to login. We even unistalled and reinstalled yesterday, no better. Any help?
- cranetrucks2 months agoContributing User
Hi there
Mine is running correctly again after I ran the latest update. Sorry to hear you're having similar issues. I hope you can get a resolution from MYOB.