jen1615's avatar
jen1615
Contributing Cover User
12 years ago
Status:
Done

Card: Customer - Aged Receivables Analysis

You have previously suggested that if we want the Analyse Receivables feature to be added to AR2012, then we need to create a new thread. Here it is.

What we have now is nothing like what was in V19. We want it back so that when we click on an amount in the overdue month a new screen opens with a list of all unpaid invoices and the number of days they are overdue, not a list of all transactions dating back to 206.

 

"Analyse Receivables"

  • In the old versions of MYOB you could run an aged receivables report and run your mouse over any part of the report, the cursor turned into a magnifying glass and when you clicked the mouse it would show you only the transactions for that particular amount owing, not that customesr entire life history.  Bring back the magnifying glass PLEASE!!!

  • carmen's avatar
    carmen
    Experienced Cover User

    Good morning Team,

     

    I was just testing sending Invoice and Activity To be Emailed statements. Prior to sending the statements I zoomed into the customer account, clicked on the A/R Balance and the FULL accounts receivables report came up!!  I only wanted the report for that customer. 

     

    In V19.7 the Customer Details report came up but you also had the option of selecting the full Summary report.

     

    Apart from the Accounts Receivables report displaying you can't zoom into any of the accounts. 

     

    Also in Business Insights could we get overall totals in Aged Receivables

     

    Thank you

    Carmen Geeves

  • ronatbas's avatar
    ronatbas
    Ultimate Cover User

    I'd think that a better way to go would be Sales Reconciliation report. analyse is a very broard brush - the rec report is onlt goint to look at Open Invoices.

     

     

    Ron

  • Status changed:
    New
    to
    Planned
    We are planning to enhance v2012 with an improved ability to analyse receivables and payables in a future release. I would love to hear of any improvements we could make when doing this over and above what v19 was capable of.
  • jenniek's avatar
    jenniek
    Ultimate Partner

    I agree totally - I used Analyse Receivables and payables on an almost daily basis when I was chasing accounts or wanting to know what people owed  or what I owed - what we get now is useless. When you go from a debtors report, you should see what makes up the amount owed - not a find transactions screen with everything. I have just looked at an aged debtors report - and wanted to determine which invoices were outstanding to send the correctly dated statement - but I can't determine that. The detail report is too long by the way.

  • Bumper's avatar
    Bumper
    Experienced Cover User

    You should also be able to print the detailed report. (ie all owing payemnts extended out on the reprot)

  • Geejay's avatar
    Geejay
    Experienced Cover User

    In v19, if you went to a customer card and clicked on the A/R Balance arrow, you were presented with the csutomer's detailed receivables list.

    In AR 2013, the same process gives you the A/R Summary.  This is not logical if you are requesting information from a customer card.  I hope this can be changed in an upcoming update as it is quite annoying.

    • TonyLane's avatar
      TonyLane
      Ultimate Cover User

      I suspect Geejay meant the 'Analyse Receivables' functionality

      That is an existing "new idea" that can be found on this link Analyse Receivable; I suggest that you add your comments and vote for it.

      Its status is "Planned" and I look forward to its implementation.

    • Geejay's avatar
      Geejay
      Experienced Cover User

      No, I didn't mean Analyse Receivables.  If you are in a customer card and you click on the A/R Balance arrow, you should see a list of that customers outstanding invoices, not a summary of what everybody owes.

       

      I relation to the Analyse Receievable link referred to, I note that it was planned enhancement for v2012.  We are now at v2013.5, so no doubt MYOB do not think it is a priority.

    • Geejay's avatar
      Geejay
      Experienced Cover User

      Thank you Matthew.  I have voted my support to that idea.

      I do believe my post is different.  The function I am referring to is already there in v2013, but it does not work correctly.

  • Status changed:
    Planned
    to
    Done

    Hi Everyone

    With the release of AccountRight 2014.1, the Aged Receivables window can be accessed showing the outstanding invoices for a customers using the arrow next to the Balance field in the top left.

    For more information please see AccountRight 2014.1 now available