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Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

AccountRight

Credit Limit or On Hold issue

BEER
Experienced Cover User

59Posts

23Kudos

0Solutions

59 Posts
Experienced Cover User
Australia
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New

Would it be possible to display that the customer is "On Hold" when receiving a payment from the Customer that is on hold, so that they can be taken off Customer Hold as they have paid their outstanding account.

 

As you are aware, when the Customer is On Hold, invoices cannot be processed for the customer. If payment has received, then the customer should be able to order again. If the "On Hold" was displayed it would eliminate the need for Accounts to remember that the customer is on hold when processing payments.

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