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AccountRight

Credit Limit or On Hold issue

Experienced Cover User

62Posts

24Kudos

0Solutions

62 Posts
Experienced Cover User
Australia
New
New

Would it be possible to display that the customer is "On Hold" when receiving a payment from the Customer that is on hold, so that they can be taken off Customer Hold as they have paid their outstanding account.

 

As you are aware, when the Customer is On Hold, invoices cannot be processed for the customer. If payment has received, then the customer should be able to order again. If the "On Hold" was displayed it would eliminate the need for Accounts to remember that the customer is on hold when processing payments.