Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

AccountRight

Online Emailing: Indicate if customer has opened

Ultimate Partner

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1,018 Posts
Ultimate Partner
Australia
New
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Hello MYOB,

The new email feature in v2016.1 is a great move forward and will free many users from having to have Outlook installed.

I also like the ability to see the list of sent emails and the ability to view the activity on a particular invoice and to see if the customer has viewed it.

However the list of Sent Emails  seems to only show  the Delivery Status of the email - received, sending or failed.

It also should show if the receiver has opened and viewed the email, as it is a much more of a task to have to open the invoice and use the View all Activity button to see if it has been viewed.

This would improve the experience.

Cheers

David


"EMAIL INVOICE STATUS V2016.1"