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Bank feeds
I had a credit card bank feed working very well for over 12 months. I started a second additional myob account for a separate business and asked for its own bank feed from a dedicated bank account. Somehow the new business bank feed picked up its assigned bank account and ALSO the credit card for the original MYOB account. ( I cancelled the credit card on the new bank feed ) The original MYOB account then stopped receiving the credit card bankfeed which was working perfectly well. I have checked the original MYOB bank feed and it says connected and ready . Multiple phone calls to MYOB and bank and they say all is ok ??? very frustrating as still no feed. Should I cancel the bankfeed, wait several days and the re-apply in the hope that it resets itself ? Ash81Views0likes10CommentsBalance Sheet not balancing
Our Balance Sheet is unbalanced now after many years of being very much balanced! I have tried the one cent trick as suggested by others in similar predicaments with no luck. My original request for this problem was replied to by Genreve who suggested I rollover my file and then check. So, I've done that, and the file is still not balanced. Any help out there? Fiona L2Views0likes0CommentsTax reports permissions
We have a custom tax report under reports- report list - tax 2023, also 2022 and 2021 I am a superuser and reports run ok for me, however I have a basic user that needs to run the reports - can you advise what settings I need to change under Maintenance Tasks permissions to give them access I am assuming I start with Product - Tax then selecting the group I have tried this and it says all reports are accessible. Thank yousambennett38 minutes agoPlace MYOB Accountants Office & Accountants EnterpriseMYOB Accountants Office & Accountants Enterprise5Views0likes2CommentsWrong financial year
Hi, when trying to run a profit and loss report, the filter is showing incorrect financial years i.e. Next Year: 2024 This Year: 2023 Last Year: 2022 so we can't run a report for this April 24. When I look at the company file it is still showing current year as 2023. This is despite me closing last year -I can only think that it hasn't actually closed properly? Anyone know of any ways round this?3Views0likes1Comment