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AccountRight

Send from different email addresses

Cover User

6Posts

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6 Posts
Cover User
Australia
New
New

When sending emails from MYOB please consider a company has multiple emails eg. accounts@ sales@ admin@ etc.

The ability to select a different from email would be very helpful , especially for the correct direction of customer reply correspondance. 

 

The email from address should be local not system wide.

3 Comments
Experienced User Audible
21 Posts
Experienced User

I have a small number of customers who require we send monthly statements to a different e-mail adress. 

For example, invoices to "invoices@customer.com.au" and statements to "statements@customer.com.au". 

It's a small number now, but seems to be growing in number, mostly among the larger national companies. 

 

Then you have requests to send a quotation to yet another e-mail adress. 

It would be really great if MYOB account right would cater for multiple e-mail adresses for each customer card, an e-mail for sales, invoices, statements etc. 

101
6 Posts
Cover User

Audible, we do this so the good news is it's possible.

 

You enter in the card file multiple email addresses by using the alternative address selections eg. address 3 etc.

 

Then when emailing

If it's directly from the invoice you can click send to email and in the pop up email window click on the To: and you will be able to see all the associated emails of that card and tick the ones you wish to send to, allowing you to send to more that one.

 

If it's from the actual print invoice, statements etc. window then you need to select the extra address from the drop down menu and copy and paste it in to the field with the other email address with    ;     between them eg. invoices@customer.com.au;statements@customer.com.au

 

Hope that helps

 

Experienced Cover User someone
51 Posts
Experienced Cover User

@101 wrote:

When sending emails from MYOB please consider a company has multiple emails eg. accounts@ sales@ admin@ etc.

The ability to select a different from email would be very helpful , especially for the correct direction of customer reply correspondance. 

 

The email from address should be local not system wide.



This is another reason why we don't use myob for emailing