Forum Discussion

EmmadB's avatar
EmmadB
User
12 months ago

Allowances assigned over right ordinary hours

In my payroll I have an allowance called Travel which is assinged to multiple staff members, if a staff member works one day then I assign 1 day travel to them. On one staff member only, when I assign this travel for example this week I assigned 5 units of travel, MYOB automatically took 5 hours off the base hours, they had 38 hours of base hours and it changed it to 33 and it also changed the rate of pay. How is this possible? Is this a known bug/glitch in the software? 

1 Reply

Sort By
Replies have been turned off for this discussion
  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator
    12 months ago

    Hi EmmadB

     

    Thanks for your post. Please allow me to extend you a very warm welcome to the Community Forum. I hope you find it a useful tool.

     

    In this matter, may I know if you are receiving any errors? If no errors, can you try again and check if the figures are correct? This Help Article Allowances will provide you with more information and instructions to assist you with this.

     


    Please don't hesitate to post again if you need help in the future.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

     

    Cheers,
    Leneth