Hi Team,
I have a staff/employee card that won't open and wants to close MYOB down each time I try. I am also trying to close a Payroll Year and the same issue happens.
Our file is online.
Serial number ends in 1831
Company File: 5
Cheers
Hi JenniWC,
Thank you for the post! Welcome to the MYOB Community Forum.
I sincerely apologise for your experience. As you mentioned that MYOB closes down when you are performing different tasks. Request you to follow the steps on speed and performance tips and see how it goes after that.
If you have any further questions, please feel free to post again.
Thank you.
Hi Gayathri,
The system does not close down, when I try to open 1 staffs card out of 24, it wants to close down. I am trying to close a payroll year and it does the same thing. (Doesnl't actually close down, lets me hit close message or the X in the corner of the message).
Please help.
Jenni
Error message is what I have attached.
