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June 2020
June 2020
In setting up salary sacrifice I have two employees with the same set up and one calculates properly, and one does not. When I manually enter the amount of salary sacrifice into the liability account in the payrun I get the error message "one or more deduction, superannuation or expense have exceeded their limits".
I can override this but I would like to know - What can I do to correct it so that the salary sacrifice deduction is calculated without me having to manually add it in to the payroll every time?
Solved! Go to Solution.
July 2020
July 2020
What you will need to do is locate the superannuation, deduction or expense account that has exceeded the pre-set limit in the employees’ pay. Once you have identified which category is producing the error, then you would need to either increase or remove the limit on that category. Once the limit has been extended or removed then it should allow the pay to be processed successfully. Here are two Help Articles to guide you: Payroll categories and Checking and adjusting superannuation.
Please let me and the Community Forum know if you have any further questions.
Kind regards,
Jesh
MYOB Community Support
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