Old Electronic payments - Transaction cannot be displayed because its details have been purged

This thread is now closed to new comments.
Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please start a new post.
someone
Trusted Cover User
112 Posts
Trusted Cover User
Australia
Trusted Cover User

112Posts

5Kudos

2Solutions

Solved: Go to Solution

Old Electronic payments - Transaction cannot be displayed because its details have been purged

Since migrating to the "new" 201X version (from v19.x), we now have various elecronic payment types appear when trying to process payroll.

 

How do we get rid of these when the transactions have been purged?

2 REPLIES 2
sholt73
Super User
917 Posts
Super User
Australia
Super User

917Posts

175Kudos

46Solutions

Accepted Solution Solved

Re: Old Electronic payments - Transaction cannot be displayed because its details have been purged

from memory, purged transactions exist as is and can no longer be interacted with. their stubs exist so that reports don't break.

 

to me, looks like you might need to re-create the electronic payments account to get rid of them. details of that can be found here: Unprocessed Electronic Payments

someone
Trusted Cover User
112 Posts
Trusted Cover User
Australia
Trusted Cover User

112Posts

5Kudos

2Solutions

Re: Old Electronic payments - Transaction cannot be displayed because its details have been purged

Thanks @sholt73 

Didn't find your answer here?

Try using advanced search to find a post more easily Advanced Search
or
Get the conversation started and make a new post Start a Post