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STNJ's avatar
STNJ
User
3 years ago

Payroll Reporting

Hi,

 

I have been getting the attached error since Friday when trying to do payroll reporting.

 

Can someone please let me know when payroll reporting will be working again??

 

Thank you.

 

 

 

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi STNJ 

     

    Thanks for your post. We are aware of an issue with STP lodgment, our teams are working to resolve this as quickly as possible. Updates and more information can be found on our Status page.

     

    We do apologise for the inconvenience.

    • STNJ's avatar
      STNJ
      User
      3 years ago

      Hi,

       

      The error is still coming up despite the status page saying that it is fixed.

       

       

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        3 years ago

        Hi STNJ 

         

        If you're still getting this error I'd recommend going through the steps provided by Em_P in this post: STP can't connect to ATO

         

        Please let me know if you need further help.

         

        If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.