Forum Discussion

IR88's avatar
IR88
User
11 months ago
Solved

Payroll reports not exporting to excel

Im trying to export a payroll report to excel but it doesnt work.  Nothing is happening ive been able to produce the reports previously and nothing has changed with our computer system  
  • Legion's avatar
    11 months ago

    Is it PC or Web?

     

    Have you tried turning the PC off and on again.

     

    Can you export to PDF or the other options?

     

    If the others work and its just Excel is Excel installed?

     

    Sometimes an application process can be running but not actually doing anything. When the application tries to launch it sees that its already active and does nothing. Shutting down the process and relauching the the application usually fixes that. Alternatively the good old turn it off and on again shuts down all the processes and everything starts up fresh when you turn the PC on. To see the processes active you can press Start Key + X and then select Task Manager.