I am running STP1 and I manually enter our pays into the bank. had to reverse a pay today. I followed the steps for reversal and the report was accepted by the ATO - all good. However the pay for Person X is still showing in the bank register. How to I remove it as it was not paid out of the bank account and I won't be able to reconcile.
Hi VanessaAUT
Reversing a transaction does not remove the original transaction so the original pay will stay as it was. Your bank account will show that the history of money paid (original pay run) then returned (reversed pay) so they cancel each other out in reconciliation. Then if you need to re-do the pay run it will be a new withdraw to the selected bank account.
So if you only have the original charge showing on the bank account but not the reversal, please look up the reversal in Find Transaction and view if the correct bank account was posted to.
