Reversed super in bank rec
My bank rec had two of the same $ amount for super. One which had actually been paid from the bank account on 14/08 and one that had not dated 13/08. I have reversed the 13/08 transaction so my ba...
Forum Discussion
Thank you for your reply. This makes sense and is likely what has happened. So how can I fix it if i have reversed it in the bank rec when it has already been paid? I don't want to repay it to clear it from the pay super screen. I should have just created a stand alone journal entry in hind sight.
Hi rquad3,
Thanks for the response.
Given the current circumstances, it might be best to delete the reversal and allocation from the bank feed transaction. This will leave only one value in the bank reconciliation window, which you can then match with the bank feed. However, if you're unable to do this now, or if my response seems unclear, I highly recommend reaching out to our support team. They can provide more immediate assistance and can better understand your situation with the help of screenshots and real-time responses.
Please don't hesitate to start a new thread if you need further help.
Thanks,
Genreve