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June 2019
June 2019
Please could anybody help with below issues I have found in my EOFY finalaisations in STP,
1. If individual employee YTD verification totals in STP not matching with our payroll reports? - We have reported all recored pays to ATO through STP. There are no reports in the system not reported to ATO for the financial year.
2. We can see some payment totals against terminated employees who hasn't get paid for this financial year. I have a feeling that payroll officer may accidently recoreded pay or two against these cards and deleted them after that. Looks like they haven't reverse in STP. What can we do to get ride of these?
Solved! Go to Solution.
June 2019
June 2019
Hi @SPerera
1. If your Payroll Activity, Payroll Register and STP reports all balance and are correct, try doing a $0 pay for the effected employee and report it through STP to see if that pushes the correct figures to the verification report.
2. You can’t reverse pays through STP, you need to do an update event which is the $0 pay I mentioned above.
Were they terminated through the Payroll Reporting Centre?
In the terminated employees card, Payroll Details>Pay History tab, if there are no amounts for this year try the $0 pay as well. To check if this has worked before reporting it to the ATO you can choose ‘cancel’ at the declaration screen when processing the pay, record the pay, then check the report for that payrun in the Payroll Reporting Centre. If it’s worked then you can send the report.
‘Let me know how you go
Tracey
July 2019
July 2019
Thank you. I have run 0 dollar pays for employees who hasn't got paid in 2018/19 financial year but got some dollar figures in STP. That solution works for that.
I have terminated employees who has got paid in 2018/19 financial year through STP but not matching their payroll report figures and STP reports. Anybody knows how to fix them?
July 2019
July 2019
Yes...... Tracy. It is reading the payroll history. All good now. Thank you again.
July 2019
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by
Lmcstack
February 2023
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